15:27
Vestroia
Dyson sells a little less than 50% of its total vacuum cleaner sales during a global economic downturn.
Experts say that the last recession officially starts in December 2007 so declines in gross domestic product begin earlier in the calendar year. So, what are the ingredients of Dyson’s success during an economic downturn? Here are some “stratelytical” insights for their vacuum cleaner sales successes:
• Dyson diversifies into other product lines, such as handheld vacuums, personal fans and hand dryers. This helps boost sales of the flagship offering. For example, someone who decides to wash their hands after using a bathroom at a restaurant is most likely relieved to dry their hands in a Dyson Airblade hand dryer instead of another hand dryer. This creates a positive association for the end-user and makes them consider buying a Dyson vacuum cleaner. This person may be interacting with a specific product, but they are having associations about the entire brand.
• Outbreak fears from E.coli, swine flu and other diseases create an incredible global focus on preventative self-health actions. Investing now in a state-of-the-art vacuum cleaner or hand dryer can minimize the spread of parasitic germs. This may be less expensive than visits to the doctor or hospital in the long-term.
• The complexity of Dyson’s product technology is simply communicated through market-facing touchpoints, ranging from the Dyson Ball in the vacuum cleaners to the airflow power from the Dyson Airblade. Videos of these touchpoints are in the right hand navigation bar. This form of transparency increases level of customer confidence for the Dyson brand. This can be translated into higher sales and profits for the company.
The company’s latest innovation is a handheld fan called the Dyson Air Multiplier. This fan does not have any blades: http://cli.gs/8u5HYR. It is exclusively available at the Dyson online store and certain design stores. Dyson is a company to watch as it “airs” more innovations in the short-and-long-term.
